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Return Policy

We accept returns within fourteen (14) calendar days of the date of the receipt of the order subject to Apripure Cosmetics final decision.

To apply for product return, please follow these steps:

  • Send an email to our customer service at

  • Please provide the reason of returns/exchange and proof if needed.

  • Include your order number and contact details

  • All packaging and tamper resistant seals must be intact, otherwise the item will be considered unsuitable for re-sale and will not be accepted for refund or an exchange.

  • Items that have already been opened and used will not be eligible for refunds. Unless in the case of defects or wrong items, return shipping costs will be borne by the customer.

  • Place the unused item(s) in its original condition into the original shipper packaging.


Your payment will be refunded to your original mode of payment within 14 working days after we have received your items and you will receive an email notification. Please note that the processing time may vary for different issuing banks and it may take slightly longer than 14 working days.

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